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Flathead Hospitality: Customer Service Training for the Tourism and Hospitality Workforce
May 18 @ 8:00 am - 10:00 amFREE
This interactive training curriculum provides increased knowledge and tools in these content areas:
• The Fundamentals of Hospitality & Service
• Finding Local Resources to be an Informed Host
• Guiding Our Guests to Recreate and Travel Responsibly
• Gracefully Navigating Tense Interactions
• Antidotes to Angry August: Teamwork and Stress Strategy
Registration is required. Class size limit is 30 participants.
Wednesday, May 18th 8am – 10am at The Hilton Garden Inn
Wednesday, May 25th 6pm – 8 pm at The Hampton Inn
Thursday, May 26th 1pm – 3pm at FVCC in the Art & Technology Building (ATB)