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Flathead Hospitality: Customer Service Training for the Tourism and Hospitality Workforce

May 25 @ 6:00 pm - 8:00 pm

FREE

This interactive training curriculum provides increased knowledge and tools in these content areas:
• The Fundamentals of Hospitality & Service
• Finding Local Resources to be an Informed Host
• Guiding Our Guests to Recreate and Travel Responsibly
• Gracefully Navigating Tense Interactions
• Antidotes to Angry August: Teamwork and Stress Strategy

Registration is required. Class size limit is 30 participants.

Wednesday, May 18th 8am – 10am at The Hilton Garden Inn
Wednesday, May 25th 6pm – 8 pm at The Hampton Inn
Thursday, May 26th 1pm – 3pm at FVCC in the Art & Technology Building (ATB)

Organizer

Kalispell Chamber of Commerce and Flathead Valley Community College

Venue

Hampton Inn
1140 Highway 2 West
Kalispell, MT 59901
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